Welcome to our Patient Information section. Provided here is information that can better help you to understand your rights and responsibilities as a patient. Additionally, there are several forms that you can use to provide instruction as to your wishes in regard to your health.
Utilization Management Questions and Concerns
If you have questions or concerns regarding Utilization Management (UM) during normal business hours (8:30am – 5:30pm), please contact a UM Team Member to assist you at 1-800-700-6646 (collect calls are accepted). For hearing impaired services – TTY 711. To access language or LEP (Limited English Proficiency) services at no cost to you, call the number on your insurance ID card or call: (951) 683-6370